Contact us
Need help with the NOW app? Have a question, feedback or bug report? Email us and we'll get back to you as soon as possible.
We aim to respond within 48 business hours.
Frequently asked questions
How do I create an account?
Download NOW from the App Store or Google Play, open the app and tap "Sign up". You can register with your email address or use a social login option if available. Follow the on-screen instructions to complete your profile.
Is NOW free to use?
Yes. Searching for professionals, viewing offers and contacting merchants is free for users. Some advanced features or professional subscriptions may be paid.
Why does NOW need my location?
NOW uses your location to show nearby professionals, offers and services in real time. You can disable location access in your device settings, but some features may be limited or unavailable.
How do I reset my password?
On the login screen, tap "Forgot password" and enter your email address. If an account exists, you will receive a password reset link. Check your inbox and spam folder.
How do I delete my account?
You can delete your account from the app settings. Go to "Account" or "Profile", then "Delete account" and follow the confirmation steps. If you cannot access the app, contact us by email.
Troubleshooting
If the app is not working as expected, try the following steps:
- Make sure you have the latest version of NOW installed.
- Check that your device is connected to the internet.
- Close and reopen the app.
- Restart your device.
- Clear the app cache or reinstall the app if the issue persists.
If none of these steps resolve the issue, please contact us at contact@nowondeals.com with a description of the problem and your device details.